About Birmingham OwnHealth
At Birmingham OwnHealth® we offer our members a structured and highly personalised programme of support, delivered over the telephone and designed to help people better understand their condition and to acquire the skills they need to stay fit and healthy.
We also strive to enable them to better understand how to engage with and use existing local NHS services and prescribed care more effectively.
Birmingham OwnHealth® is an award-winning service and has, since its launch, received much recognition and praise for the innovative work we are doing to make effective and personalised self-care a reality for our thousands of members.
Our care managers – More than just a voice on the phone
When you enroll with Birmingham OwnHealth® you will be contacted regularly by an assigned care manager - all fully qualified and experienced nurses and all much more than just a voice on the phone.
They strive to form lasting one to one relationships with their assigned members, getting to know you and your condition and working closely with existing healthcare professionals to ensure that you get the best and most personal care possible.
We will be in regular contact from the moment you enroll, calling at times which are arranged to be most convenient for you. Alternatively, you can contact a care manager whenever you need advice or encouragement but feel that a trip to your GP isn't necessary.
It is the job of our care managers to ensure that members:
- know exactly how and where to get help, whenever they need it
- learn as much as possible about their condition and are able to effectively set and evaluate their own treatment goals
- take the correct medicines in the right way
- make the most of recommended tests and services
- act quickly and efficiently to keep their condition under control
- make appropriate and realistic lifestyle changes to reduce health risks
- know how best to build on their individual strengths to prevent and overcome any obstacles
- receive appropriate follow-up care from specialists
If you would like to know more about Birmingham OwnHealth, click here to vist our website's faq section.